East Town TV & Appliance in Wautoma, WI Closed now

Reviews about East Town TV & Appliance

• ★ ☆ ☆ ☆ ☆

  April 19, 2019, by Tricia V
  They will get a one because overall they were friendly even if the things they said were lies. I bought a full Suite of appliances from East Town under the impression as told by the salesman they would support their sales unlike the box stores. My dishwasher broke after 3 years and by no means were bottom of the line appliances bought here. The parts that broke weren't covered by warranty and neither Maytag or East Town would support replacing the $100 worth of parts needed. Was told by the sales staff the parts were covered than called back by service and told they weren't! Also told by service that appliances were only expected to last 5 years and that is with work required, beyond regular cleaning and maintenance! Funny how the sales staff expected life was 10 years with no maitenance costs. First get your story straight! Second support your small town sales because we are your community! Third to everyone reading please buy your appliances elsewhere! They will be hundreds of dollars cheaper and you will get service that is the same or better. From my experience stay away from Maytag too! Have a family member who bought a full suite of GE and they have supported him above and beyond what sad customer service Maytag provided. Unhappy with the design of all my appliances and the customer service. The oven got a fly in the interior clock,oven vents out to the knobs for the stove, the gas gets bumped on, on a regular. The refrigerator buttons are hard to activate. Everyone I know who was has the Maytag washer and dryer hates them. East Town is a shame and I will no longer be supporting. The service also mentioned I should have bought an extended service agreement which I was never offered nor was it suggested. However I was told they would support their sales and the products were covered for 10 years!